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Fiona Surrey

Marketing

Privacy

Notice

Privacy Notice Fiona Surrey Marketing Ltd

 

Our contact details

Name: Fiona Surrey

Address: Town Hall Chambers, High Street East, Wallsend. NE28 7AT

Phone Number: 07891140396

E-mail: fionasurreymarketing@outlook.com

This privacy notice was last updated on 23rd March 2021

The type of personal information we collect

We currently collect and process the following information:

  • Name and Contact Details (Name, Email Address, Telephone number)

  • Social Media ‘Handles’ (@name for Twitter/Instagram/LinkedIn/Facebook/TikTok)

  • Account Credentials

  • Website ‘Cookies’ – see more information about how we use cookies in the cookies section of this Privacy Notice.

How we get the personal information and why we have it and how we use it

All of the personal information we process currently is provided to us directly by you for one of the following reasons:

  • To discover more about your business prior to working with us via ‘Observations’ i.e. reviewing your digital footprint.

  • To deliver the services you have purchased from us

  • To keep you informed about services that may be of interest to you

  • To maintain our business records

  • When you visit our website

We may share this information with organisations who provide business services to ourselves such as our Accountants, Insurers or Legal Representatives.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the contact details provided at the beginning of this Privacy Notice.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(f) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored on an encrypted physical drive. All data is stored electronically.

We keep the personal information described above for the following time periods;

  • Name and Contact Details (Name, Email Address, Telephone number) – 7 Years then deleted via overwriting.

  • Social Media ‘Handles’ (@name for Twitter/Instagram/LinkedIn/Facebook/TikTok) – At cessation of service contract then deleted via overwriting.

  • Account Credentials – At cessation of service contract then then deleted via overwriting.

  • Website ‘Cookies’ – Until deleted from the browser of the website visitor

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit http://www.aboutcookies.org or http://www.allaboutcookies.org .

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at using the details in the ‘Contact Details’ section at the beginning of this Privacy Notice if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the details in the ‘Contact Details’ section at the beginning of this Privacy Notice.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk